Across our Beltway region, we are passionate about connecting people – in their homes, their businesses, and their communities – with the moments that matter most. From continuing to innovate our network technology and add value to the Internet and entertainment experiences for our customers, to partnering with community organizations to promote digital equity and more, here are some of the moments and milestones we’ve worked to bring to life this year.
Connectivity and Entertainment
We continued to expand and evolve our smart, reliable network, including:
- Bringing high-speed Internet to 1,800+ homes in unserved rural areas in the northwest part of Baltimore County.
- Expanding to 250+ businesses in Charlottesville, Chesterfield, Fredericksburg, Reston, Sterling and Woodbridge.
- Bringing high-speed Internet to 650+ homes in Stafford County.
- Connecting 2,100+ unserved homes and businesses in Brooke, Cabell, Hancock, Morgan, Ohio, and Putnam counties.
Across our area, we increased speeds for our most popular Xfinity Internet tiers twice this year, providing an extra boost for customers.
We also recently embarked on the largest- and fastest-ever multi-gig deployment in the United States that will make multi-gig speeds available to more than 50 million homes and business by the end of 2025, beginning to enable these upgrades across Baltimore and Washington, D.C. this year.
Giving customers even more options to stay connected, Xfinity Mobile, named one of the top-rated providers for customer satisfaction and value by the American Customer Satisfaction Index (ACSI), surpassed five million customer lines nationally in 2022, just five years after its launch.
Throughout 2022, Comcast Business kept businesses of all sizes connected and prepared for what’s next, including local customers like Easterns Automotive Group as it expands into new markets in the DMV region and beyond.
To provide a destination for visitors to experience the complete line of Xfinity and Comcast Business products and services, we opened new Xfinity Store locations – including those in Alexandria, Colonial Heights and Chesterfield, Virginia, as well as in Bel Air, Maryland.
We continued to offer the most entertainment choices, with launches such as Apple TV+, and curated programming collections for Black History Month, Hispanic Heritage Month, and more across Comcast’s entertainment platforms, including Xfinity X1.
Through Project UP, we collaborated with local partners and elected officials to advance digital equity and help build a future of unlimited possibilities for our customers and communities. We expanded our efforts to increase participation in the federal government’s Affordable Connectivity Program (ACP), which provides eligible low-income households with a credit of up to $30 per month toward their Internet and/or mobile service, and makes it possible for eligible customers to get home Internet through Internet Essentials or Internet Essentials Plus at no cost once the credit is applied.
We donated laptops and awarded grants to local organizations like Catholic Charities of Baltimore and Easterseals DC MD VA. We also powered our 100th Lift Zone in the Beltway region – providing free WiFi in community spaces such as Washington Literacy Center and Iona Senior Services.
We supported small businesses hit hard by the pandemic through our Comcast RISE program, awarding an additional $1 million in cash and in-kind support to more than 100 small business owners in Washington, D.C.
We rolled up our sleeves and got to work with organizations including SAFE Alternative through Team UP, our new always-on, 365-days-a-year volunteerism program that provides Comcast employees opportunities to further their involvement in local communities.
We’re proud of the relationships we hold with customers and communities across the area, and we’re looking forward to providing even more support and innovation in the year to come.
For more of Comcast’s 2022 news, visit corporate.comcast.com/press.