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Preparing for Tropical Storm Ophelia

September 22, 2023

We are tracking a tropical storm predicted to bring heavy rain and damaging winds across Delaware, Maryland, Virginia and Washington, D.C. on its path across the northeast. Some areas may also experience storm surge and flooding. What we’re doing: We’re stocking our trucks and positioning equipment like generators in locations where the worst conditions are […]

Filed Under: Customer Experience, Uncategorized
Tagged With: Customer Experience, Storm Preparation

Faces of Beltway: Meet Robert, an Xfinity Sales Professional!

December 8, 2022

We’re proud to highlight employees who work to deliver a great customer experience across the Beltway Region every day. Today, we’re putting a spotlight on Robert, an Xfinity Sales Professional based in Hampstead, MD! Can you tell us a little bit about yourself? I am an Xfinity Sales Professional at Comcast and have been serving […]

Filed Under: Customer Experience

Comcast Boosting Speeds for Our Most Popular Xfinity Internet Tiers Across the Beltway Region

October 17, 2022

For the second time this year in the Northeast, we are increasing speeds for our most popular Xfinity Internet tiers, providing an extra boost for customers across the Beltway Region, which includes Maryland, Virginia, Washington, D.C. and parts of Delaware, North Carolina and West Virginia. Beginning this week, new and existing customers will be able […]

Filed Under: Customer Experience

Preparation Efforts for Hurricane Ian

September 30, 2022

With Hurricane Ian expected to reach southern Virginia by this evening, we wanted you to know that Comcast is prepared – our technical operations team is at the ready across the region, we’ve stocked our trucks with drops (connections from homes to poles) and are positioning equipment like generators in strategic locations where very high […]

Filed Under: Customer Experience

Comcast Brings High-Speed Internet to More Than 1,800 Additional Homes in Rural Areas of Baltimore County

September 29, 2022

Comcast recently announced a $10.7 million grant project with Baltimore County to bring high-speed Internet to more than 850 homes in unserved rural areas in the northwest part of Baltimore County. This marks the second consecutive year Comcast is expanding its smart, fast and reliable fiber-rich network deeper into Baltimore County, and combined with last […]

Filed Under: Community Impact, Customer Experience, Network Expansion

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Customer Experience

Preparing for Tropical Storm Ophelia

September 22, 2023

We are tracking a tropical storm predicted to bring heavy rain and damaging winds across Delaware, Maryland, Virginia and Washington, D.C. on its path across … Read More...

Community Impact

Comcast Grants Community College of Baltimore County with $150,000 Grant to Launch Digital Navigator Program

September 7, 2023

Comcast and the Community College of Baltimore County (CCBC) have announced the launch of an innovative Digital Navigator program that will utilize trained … Read More...

Comcast Business

Comcast RISE to Award 100 Small Businesses in Baltimore City with Grant Packages that Include a $5,000 Monetary Grant, Marketing and Technology Resources, and More

May 9, 2023

During its initial two-year program, 13,000 small businesses were awarded over $110 million in monetary, marketing, and technology grants. Comcast has … Read More...

Products & Services

Comcast Makes Connecting to the Internet Faster and Easier with WiFi Ready Properties

January 5, 2022

Internet connectivity is a “must have” for people today. So it’s no surprise that more than 70 percent of multifamily housing residents surveyed recently cited … Read More...

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