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Customers with account questions or concerns, can:

Visit our Help & Support page
Download the “My Account” app from the Android or iOS app store
Tweet @comcastcares
Visit one of our Xfinity Stores or Service Centers

Customer Experience

Preparing for Tropical Storm Ophelia

September 22, 2023

We are tracking a tropical storm predicted to bring heavy rain and damaging winds across Delaware, Maryland, Virginia and Washington, D.C. on its path across … Read More...

Community Impact

Comcast Grants Community College of Baltimore County with $150,000 Grant to Launch Digital Navigator Program

September 7, 2023

Comcast and the Community College of Baltimore County (CCBC) have announced the launch of an innovative Digital Navigator program that will utilize trained … Read More...

Comcast Business

Comcast RISE to Award 100 Small Businesses in Baltimore City with Grant Packages that Include a $5,000 Monetary Grant, Marketing and Technology Resources, and More

May 9, 2023

During its initial two-year program, 13,000 small businesses were awarded over $110 million in monetary, marketing, and technology grants. Comcast has … Read More...

Products & Services

Comcast Makes Connecting to the Internet Faster and Easier with WiFi Ready Properties

January 5, 2022

Internet connectivity is a “must have” for people today. So it’s no surprise that more than 70 percent of multifamily housing residents surveyed recently cited … Read More...