Joe Bean’s Express Espresso Brews Up Success With Comcast Business Connectivity Solutions

Comcast Business is providing Joe Bean’s Express Espresso (Joe Bean’s), a Virginia-based coffee shop, with Internet and mobile solutions to help keep its operations running smoothly and efficiently at locations in Lynchburg and Altavista. This was all made possible through a recent expansion of Comcast’s advanced network to more than 12,000 new homes and businesses in the Lynchburg area.

Founded in 2000, Joe Bean’s quickly became a beloved coffee destination across Virginia and it relies on Comcast Business’ high-speed Internet and mobile solutions – including Comcast Business Mobile and Comcast Business Connection Pro – to deliver a superior level of customer service. The technology supports operations, including reliable drive-thru payment processing and seamless communication between customers, employees and vendors.

“Comcast Business serves as the technology foundation for Joe Bean’s, powering customer service and all that we do with seamless connectivity,” said Linda Brown, Owner of Joe Bean’s Express Espresso. “Comcast Business Mobile helps keep our team connected on-the-go, and fast, reliable Internet is critical at our drive-thru locations. Our confidence in Comcast Business’s technology solutions keeps us brewing success for customers each and every day.”

As part of its digital transformation, Joe Bean’s recently expanded its Comcast Business Mobile services to add seven total lines, taking advantage of flexible and cost-effective mobile plans on a reliable 5G network. This has enabled employees to stay connected, whether they are at the register, restocking inventory or handling customer inquiries.

Joe Bean’s has been deeply rooted in the Lynchburg community for nearly 25 years, supporting school fundraisers, food banks and animal shelters. By leveraging Comcast Business solutions, the company continues to expand and deliver exceptional customer experiences while staying engaged with the causes that matter most.

To celebrate the start of spring, on April 14, the first 100 customers at each of Joe Bean’s locations in Forest and Lynchburg will receive a free cup of coffee. Stop by to enjoy a fresh brew starting at 9 AM ET while supplies last at the following Joe Bean’s locations:

• Joe Bean’s drive-thru located at 15173 Forest Rd, Forest, VA 24551
• Joe Bean’s drive-thru located at 2123 Lakeside Dr, Lynchburg, VA 24501

“Network support to enhance technology capabilities is essential for a small business like Joe Bean’s Express Espresso to operate efficiently and deliver top-tier customer service,” said Dan Carr, Vice President of Comcast Business for Comcast’s Beltway Region. “We’re proud of the possibilities that our recent network expansion in the Lynchburg area has brought to new businesses and we are excited to continue supporting growing brands like Joe Bean’s with cutting-edge solutions that keep them connected, expand their reach and enable seamless customer service.”