At Comcast, our employees are known for going above and beyond to offer both our residential and business customers complete communications solutions to manage their homes and businesses.
One employee who’s dedicated to our small-to-medium business customers is Jerilynn Davidge. Jerilynn has been part of the Comcast Business team for the past three years and works in the Millersville, Md. office. Jerilynn loves her job as a Comcast Business account executive and feels this was “definitely the right career move” for her. In this role, she works closely with our business customers to understand their telecommunications needs and objectives and advises on the best products and services to meet those needs.
To be a business account executive, Jerilynn said there were a few skills she needed to possess: product knowledge, strategic prospecting, rapport building, active listening, communication skills, time management and relationship building.
What she loves most about her job is meeting and interacting with new people. She values the partnerships she’s formed throughout the years with our customers and appreciates the business referrals she receives. As a single mother of two boys ages 11 and 19, she also appreciates the great medical coverage and work-life balance that Comcast offers.
Jerilynn described her onboarding experience at Comcast Business as “extremely positive” and her company mentor and manager as “phenomenal” – both offering the support she needed to succeed in her new job. Extensive trainings helped get her up-to-speed on the company’s products and services so she could offer value to our customers.
When asked what advice she’d give someone applying for a job at Comcast Business, Jerilynn said the company really sets its employees up for success with all the training that’s offered to new hires. “What you do with everything you learn is up to you. If you put in the work and activity daily, you will succeed.”
Comcast Business employees help power businesses that power the community. We’re always looking for motivated team players who enjoy new opportunities while helping our customers stay connected. To learn more about career opportunities at Comcast Business, visit https://comcastjobs.prd.jwtbase.com/business.
