Take Control with the Xfinity My Account App

September 20, 2018

In today’s digital age, we are always looking for faster and easier ways to manage our bills, accounts and services from the convenience of our mobile devices. With Xfinity, you can do that and more with our My Account app — the hassle-free way to manage your Xfinity account anywhere, anytime.

Below are some of the key features of the Xfinity My Account app included, for free, with your service:

Access Your Account Information: Updating and accessing your information has never been easier! Modify your display name and view your account number, address, email addresses, security PIN and Xfinity Voice number(s). This information comes in handy, should you ever need to contact us with questions about your products and services.
Manage Your Bill: You can view a full breakdown of your bill and manage payment methods, including signing up for paperless billing; scheduling a payment date; and even enrolling in Automatic Payments, a simple way to make sure you’re never late on a payment!
Schedule and Monitor Appointments: Easily view the date and time of your appointment and reschedule or cancel your repair appointments. And, what’s better than being able to get updates on when your technician will arrive? Using Tech ETA, we make sure you have up-to-date information leading into your appointment with us, including a photo of your tech so you know who to spot at your front door!
View Your Xfinity Products & Services: With the My Account app, you can also manage your products and services, including checking your connection status; troubleshooting and restarting your devices in just a few minutes; viewing your channel lineup or searching for a specific channel; setting up your remote; and even customizing your WiFi network name and password to make it easy for users to find. Plus, you can check to see if there are any outages in your area.
Get Quick Help and Support: Check out the My Account app FAQs to see if your question can be addressed through the app. If not, you can easily use the app to request a call back — at the time of your choice — from one of our Comcast representatives.