We are excited to announce the opening of a new Xfinity Store in Waldorf — giving customers in the area more convenient access to explore and learn about Xfinity products and services. This investment brings the total number of retail locations in Maryland to 14 — and 35 throughout Comcast’s Beltway Region, which includes Maryland, Virginia, Washington, D.C., and parts of Delaware, North Carolina and West Virginia.
Located in The Shops at Waldorf Center at 2954 Festival Way in Suite A, the new 2,300-square-foot store is designed strategically by product area — Xfinity Mobile, Xfinity X1, Xfinity Home and Xfinity Internet. The store also has a dedicated space for Comcast Business customers and prospects to come in and discuss their business technology needs with an expert.
“The retail industry is changing, and experiential retail like the new Xfinity Store opening in Waldorf is an example of this exciting evolution,” said Darréll Brown, Economic Development Director, Charles County Government. “It will make it convenient for residents to do business with Comcast and learn more about the company’s products and services.”
“Our new Waldorf Xfinity Store is an important part of our ongoing effort to improve the customer experience,” said Jackie MayBeck, Vice President, Sales & Marketing for Comcast’s Beltway Region. “Customers can now come into our stores to experience our latest products and services from Xfinity xFi and Xfinity Home to our X1 and Flex video platforms and the latest and greatest mobile devices available on Xfinity Mobile.”
Store associates can demonstrate the unmatched video experiences on the X1 platform; how Xfinity xFi uses the fastest internet speeds and AI-powered security to transform the home Wi-Fi experience; a growing network of Xfinity Home smart home devices and services; and the savings advantages inherent with Xfinity Mobile. In addition to receiving product demonstrations, customers can ask about their current services or devices, learn how Xfinity apps make it easy to manage their account, sign up for all Xfinity services, pay bills at kiosks, return or acquire equipment and purchase accessories like Bluetooth speakers, headphones or mobile phone cases.
To keep employees and customers safe in the wake of COVID-19, all Xfinity retail stores are operating with increased safety measures including limiting store capacity, hand sanitizing stations, directional signage and clear barriers, increased store cleanings throughout the day, and requiring all employees and customers to wear face coverings.
Store associates have extensive training in customer service and a deep knowledge of Xfinity products and services. Meet a few of them below — they are excited for you to stop by!
This Store will be open Monday through Friday from 10 a.m. to 8 p.m., on Saturday from 10 a.m. to 7 p.m., on Sunday from 12 p.m. to 6 p.m. In-store appointments can be scheduled online at xfinity.com/stores. Just click “Find an Xfinity Store,” then “View Store Details” and make an appointment.
Hope to see you soon!